IT Service Delivery Officer (Help Desk)

IT Service Delivery Officer (Help Desk)

We have an exciting opportunity on offer with one of the Hunters premier accounting firms and provide a range of exciting and innovative services to their large & diverse client base.

They are looking for an enthusiastic individual who is looking to commence their career as a Help Desk Officer. You will be reporting directly to the Operations Manager and be responsible for providing PC and network troubleshooting for approximately 50 users.

Ideal candidates will have:

  • Hold current TAFE or industry qualifications in IT
  • Effective interpersonal skills and relationship-building skills with customers, colleagues and management.
  • Friendly, flexible, committed team member
  • Initiative to do what it takes to get the job done
  • Working technical knowledge of desktop operating systems (Windows 7, 8.1 and 10) and Server Operating systems (Server 2008, Server 2012 and Server 2016)
  • Experience in a professional services environment desirable and exposure to the APS Suite of products.
  • Experience and exposure to Virtual Cabinet Document Management System and Citrix is desirable
  • Desire to further professional skills

 

This role will be responsible for:

  • Daily reporting to the Operations Manager.
  • Oversee the daily performance of computer systems.
  • Manage and responding to help desk requests, troubleshooting user issues where required.
  • Installation and configuration of desktop, laptop and printer equipment.
  • Maintaining Backup system, restoring files and ensuring backups are functioning to ensure business uptime.
  • Maintaining Documentation on Systems/Network/Processes/Knowledge Base Articles.
  • Training and demonstrations to staff regarding technologies and changes in IT systems
  • Troubleshoot and resolve hardware and software issues when necessary – Desktops, Networks & Server.
  • Create and manage all user accounts in Active Directory and various 3rd Party Systems.
  • Escalation of major issues to Operations Manager whilst referring major hardware or software problems or defective products to vendors or technicians for service.

 

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Production Operator

Production Operator

Production Operator

  • Potential For Full Time Rotating Day / Night shift
  • 3 Day Weekend EVERY WEEK
  • $24.00 p/hr + allowances

Based in Rutherford, our client has an exciting opportunity for an individual to work within a food manufacturing environment with the potential to go permanent. We are looking for dedicated, safety focused people that want to be a part of something fresh.

As Production Operator you will ensure effective use of a PLC system to create and match recipes. You will also:

  • Assist with production
  • Load raw materials
  • Weigh ingredients in preparation for production
  • Ensure safety and quality compliance is maintained

Working within fast moving food production facility the highest priorities will be:

  • Safety
  • Food Safety
  • HACCP
  • Quality Assurance
  • Maintaining cleanliness of the site
  • Ensuring Hygiene standards are maintained

To join this great team you need:

  • Experience working in manufacturing preferably food production
  • Working knowledge of HACCP and GMP
  • History of working in environments requiring measurements with extreme accuracy
  • Excellent communication skills
  • Forklift license

This role will work to a permanent day and night rotating shift pattern:

Shifts are Monday to Thursday only with 3 x 12 hour shifts and 1 x 4 hour shift for your working week.

To apply send your resume to admin@hrgroup.com.au along with a cover letter explain why you are the right person for the role.

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Deal Tracking Assistant

Deal Tracking Assistant

Commitment * Respect * Belief * Aspirations

These values shine through strongly in one of the Hunter Valley’s premier mortgage broking firms, and they need you to join them to continue their growth.  We have worked with Aussie Maitland as their recruitment partner for some time and are thrilled when we hear the staff placed say “this is the greatest workplace ever!”

They are seeking a Deal Tracking Assistant to support them in taking their business to the next level and demonstrate the above core values to each and every customer they connect with.

Aussie home loans Maitland is a Multi-Award winning practice founded on family values with a strong mission:-

“Empowering people to enjoy what they want today, so they have choices for tomorrow.”

They would love you to:

– Have had experience in a mortgage broking firm before (preferred but not essential)

– Bring your positive attitude

– Demonstrate your communication ability and friendly attitude

– Must have attention to detail and respect the confidential nature of clients’ information

– Work with a close-knit team of both brokers and administration staff to support the business

– Be extremely organized to deal with wide and varied tasks throughout the day with timeliness and prioritization

– Bring your “think outside the box” way of thinking

– Have a customer first mentality

Essentially you will be (but not limited to):

– Ensuring smooth transition for customers from deal lodgement to settlement

– Liaise with solicitors/conveyancers, real estate agents, brokers and panel lenders (high volume)

– Part of the team answering phones when required

– Create deposit bonds

– General administration duties

– Follow proven and tried systems and process

This role will be offered on a full time permanent basis, with core hours being Monday to Friday 8.45am to 5.00pm.

Each team member also has a Career Development Program whereby they work with you to grow into your potential.

“We enjoy our team and our workplace and want you to feel part of our family; enjoy a laugh whilst being productive, have a positive contribution to our team – and love a splash of the colour purple too!”

If working for this company sounds great as we know it is, then an application including a covering letter detailing why you think this is your new role and what is your motivation to join the Aussie team, complemented by your resume, should be forwarded immediately via the Apply Now button.  Applications will be reviewed as received and suitable applicants contacted accordingly.

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Field Officer – Plant and Machinery

Field Officer – Plant and Machinery

FIELD OFFICER – PLANT AND MACHINERY

Plant Assessor has harnessed the power of the internet and associated technology to deliver intelligent solutions to assist in the management of safe systems of work around plant & equipment. They are an innovative market leader in the supply of cloud based plant & equipment safety management systems, combining kick-ass software solutions with extensive consulting and equipment inspection services capability.

Plant Assessor’s software leads the world in the area of online plant and equipment safety management.

They pride themselves on being innovative, customer and results focused and great fun to work with. Every team member at Plant Assessor is an important part of the family!

Like many great tech companies before them, they realised long ago that loving whatyou do and loving where you work, is the perfect combination. They pride themselves on making sure their people are rewarded, valued and genuinely enjoy coming to work.

They are now seeking the services of a Field Officer to join them in conducting plant and machinery inspections on behalf of their broad customer base.
As the ideal candidate, you will have: 

  • Several years of experience in the operation and/or maintenance of plant and equipment
  • A passion for plant and equipment, safety and customer service
  • Keen observation skills and a high degree of attention to detail
  • High level of aptitude with technology; to both utilise and explain the cloud based application software
  • A current driver’s licence
  • Excellent interpersonal skills; with the ability to build rapport both on the phone and in person with people from a variety of diverse backgrounds (you will be face to face with people from industrial sites through to corporate head offices and everything in between).

This role will involve: 

  • Extensive travel to various locations AUSTRALIA WIDE including clearing sales, professional auction houses and individual sites; inspecting machinery and compiling reports using the company’s tailored machinery inspection software
  • Assisting with growing and maintaining the substantial customer base and machinery database through excellence in on-site service delivery

The most essential factor that will enable you to succeed in this role is a high energy level and a cooperative team-oriented personality, along with great time management and communication.

This highly autonomous role presents an excellent opportunity for an experienced Plant/Machinery operator or an individual with an appropriate trade background to combine their mechanical knowledge and people skills, in a unique and interesting role and a company experiencing exceptional growth.

The company culture is unrivaled with a good sense of fun, and rewards for a job well done. You will love coming to work and enjoy the social atmosphere.

The salary package includes a company vehicle, phone and laptop along with above average salary.

Applications should include a covering letter detailing your motivation to apply for the role. We will review applications as received so please apply promptly (you might even get on board before the epic Christmas party)!
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Inbound Call Centre Representatives

Inbound Call Centre Representatives

Be a customer focused call centre operator not a outbound sales / lead generator

  • Iconic Banking call centre based in Maitland
  • Incoming calls – NO outbound sales
  • $20.50 / hour and on the job training
Our client is based in Maitland and services the banking sector.  We are seeking great people people that can deliver over the phone
We want staff that love to help, love to be driven in a KPI focused environment and are truly passionate about making a difference to the customer experience.
You will handle inbound calls and deliver great customer service regards banking issues.
If you haven’t worked in banking or a call centre – please read on as TRAINING is provided
The Person:
  • Driven to deliver a great customer experience
  • Great phone presence
  • Available 7 days across a shift pattern that spans 6am-11pm
  • If you can work nights even better
  • Great computer skills
  • Did we mention PASSION for customer service
  • Ability to fit into a KPI driven workforce
  • Ability to smile and have fun at work
The job:
  • Represent iconic national banking brands
  • Handle customer enquiries and provide solutions over the phone
  • 2 weeks fully paid on the job training
  • Build or start your caree in call centre
  • Work in the best city on earth – MAITLAND
You will be rewarded with a dynamic work environment
Funky work environment including break out rooms and vending machines and fun themed work days
Potential career path in the industry
Great pay of $20.50 per hour plus shift loadings
Want to move forward in your call centre career or just chomping at the bit to get started – send your application in the form of a resume and a cover letter. In the cover letter outline your motivation for application and WHY you fit such a call centre environment
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Accountant

Accountant

This role will have you responsible for all site based accounts and will require some management accounts experience to support head office

  • Maitland based accounting role at major national manufacturing site
  • This job is for a worker not just a manager of numbers
  • Local based Full time role with excellent salary on offer
 Our client is a large manufacturing business with sites throughout Australia, including a major facility here in Maitland. Dedicated to site improvement as well as excellent customer service we need an experienced accountant to be able to give localised financial information to the production management team to ensure all key stakeholders are serviced effectively.

This is not a corporate office and is not a high powered fancy suit / dress type of role. You will be working at a manufacturing facility and need to be driven to make sure the accounts work is maintained with accuracy and in a timely manner. This role will see you being the person responsible for all site based accounts but also will require some management accounts experience to support head office reporting and decisions.
This role suits an all-rounder not just a manager of final figures.

To be a part of this highly successful team you:

  • Will have 5+ years accounting experience
  • Willingness to do the data entry work
  • Ability to help production drive local efficiencies
  • Ability to work with Finance Director to create effective local reporting

We are seeking an experienced accountant that is looking for a role with potentially less stress than a Finance Controller role, potentially at the back end of your career you want to now use your skills locally to assist the management team and handle the day to day of a manufacturing facility.

The right person will have:

  • Accounting qualifications are required to be successful in this role
  • Accounting experience working in manufacturing will be highly regarded.
  • Be savvy with reconciliations
  • Be highly accurate with manual data entry
  • Have savvy MS Excel skills

This full time role has a starting salary at $80-82k inc super

At Hunter Recruitment Group we focus on the persons motivation, the WHY, when assessing a shortlist. Your cover letter should address WHY you are motivated to apply for this role and address your skills which are applicable. We also want to see an updated resume.
Apply via the link or by sending cover letter and resume to admin@hrgoup.com.au

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